United StatesProfessional services2024 – ongoing

Ballard Spahr

Ballard X-Ray and Ask Ellis on Azure OpenAI

Ballard Spahr cuts proposal response time by 2 hours and nonbillable research by 60%

WorkingVendor's case studyVendor ↗

Problem

Lawyers lost time hunting for past proposal documents and drafting communications.

Approach

With partner Neudesic, the firm built Ballard X-Ray, an agent for querying proposal documents (up to 2,500 per X-Ray), and Ask Ellis, a chatbot with pre-built drafting prompts. Both run on Azure OpenAI.

Results

2 hoursTime saved per proposal responseVendor's case study[1]

60%Reduction in nonbillable research timeVendor's case study[1]

$2 millionEstimated unplanned losses savedVendor's case study[1]

Takeaway

The firm reports 2 hours saved per proposal response and a 60% drop in nonbillable research time. It also estimates $2 million in avoided unplanned losses.

Sources

Ballard Spahr customer story (Azure OpenAI)
Microsoft1 Jul 2025Vendor publication

Source summaries

[1]Microsoft1 Jul 2025

Microsoft covers two AI tools at the law firm, one for proposal documents and one for drafting. It reports 2 hours saved per proposal response, a 60% reduction in nonbillable research time and an estimated $2 million in avoided unplanned losses.

Full details are in the original sources.

Added 25 Oct 2026 · Updated 25 Oct 2026