United StatesPublic sector2024 – ongoingCentro de la Familia de Utah
C-FIT reporting system on Power Platform with a Copilot Studio agent
Centro de la Familia cut daily admin time fivefold and costs 54% with a Power Platform system
Problem
The nonprofit runs 27 Head Start centers in four states and spent long hours on reporting and administration.
Approach
With partner JourneyTeam, Centro built the C-FIT reporting system on Power Platform. A Copilot Studio agent compiles reports.
Results
5xReduction in daily time on administrative processes
54%Cost reduction compared with the previous solution
Takeaway
A staff member says report compilation fell from hours to minutes.
Categories
- Industry
- Public sector
- Business function
- Production and quality
- Innovation type
- Process innovation
- AI technology
- AI agents
- Adoption
- Co-developed with a partner
- Evidence
- Vendor's case study
Sources
Source summaries
[1]Microsoft5 May 2025
A Utah Head Start operator replaced its reporting tool with a Power Platform system and an AI agent. Microsoft reported a fivefold reduction in daily admin time and a 54% cost reduction.
Full details are in the original sources.
Added 25 Oct 2026 · Updated 25 Oct 2026
