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ChinaLogistics and transport2017 – ongoing

JD.com (JD Logistics)

Unmanned warehouses near Shanghai

JD.com built robot-run warehouses near Shanghai, reported to handle up to 200,000 orders a day with a few staff

WorkingCompany's own claim

Problem

JD.com runs its own delivery network and promises fast delivery, including same-day delivery for morning orders. Its warehouse space almost doubled in a year, and receiving, storing, picking, packing and sorting goods by hand limited how fast and how cheaply it could grow.

Approach

In October 2017 JD.com completed an automated section of its "Asia No. 1" logistics centre in Jiading, Shanghai: 40,000 square metres in which robot arms and automated guided vehicles with 2-D and 3-D vision handle receiving, storage, packing and sorting, and an algorithm chooses packaging to cut waste. In 2018 FreightWaves reported a JD facility in Kunshan, on the outskirts of Shanghai, handling up to 200,000 orders a day with four employees who service the machines.

Results

~1,000robots in the automated Asia No. 1 warehouse in JiadingCompany's own claim[1]
200,000+daily orders company insiders expected the Jiading Asia No. 1 automated warehouse to handle in 2017Company's own claim[1]
4employees reported at JD's automated facility in KunshanCompany's own claim[2]
3,600/hitems sorted per hour by the robots, which JD put at 5-6 times a worker's rateCompany's own claim[1]

Takeaway

The automated warehouses still depended on people elsewhere for maintenance, supplies and supervision. The reported capacity and staffing figures may describe two sites in different towns.

Categories

Innovation type
Process innovation
Evidence
Company's own claim

Sources

  1. JD.com sets up first unmanned warehouse in Jiading
    China Daily (Jiading)16 Oct 2017News article

Source summaries

[1]China Daily (Jiading)16 Oct 2017

China Daily reports that JD.com completed a fully automated warehouse at its Asia No. 1 logistics centre in Jiading, Shanghai, on 9 October 2017. The 40,000-square-metre site uses nearly 1,000 robots, including robot arms and guided vehicles with vision systems, and company insiders expected it to handle more than 200,000 orders a day. It says the robots sort 3,600 items an hour.

[2]FreightWaves25 Jun 2018

FreightWaves reports a JD.com warehouse in Kunshan, near Shanghai, that handles up to 200,000 orders a day with four employees whose work is servicing the robots. It describes conveyors, image scanners, a routing system that assigns packages to drop-off points and driverless forklifts, and notes that JD's warehouse space grew from 5.8 to 10.9 million square metres in a year.

Full details are in the original sources.

Added 25 Oct 2026 · Updated 25 Oct 2026
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