DenmarkChemicals and materials2023 – ongoingTopsoe
Internal ChatGPT-style assistant on Azure OpenAI
Denmark's Topsoe gets 85% of office staff using its in-house AI tool within seven months
Problem
Topsoe, with 2,800 employees in 15 offices, had little AI experience and wanted staff to use generative AI safely with company data.
Approach
The company launched an internal ChatGPT built on Azure OpenAI endpoints in July 2023. It then built a job post assistant and a manual design tool on top, with a science article assistant and proposal assistant in the pipeline.
Results
Takeaway
Reported use was about 65% of all employees and 85% of office employees.
Categories
- Industry
- Chemicals and materials
- Business function
- Internal work and knowledge managementIT and R&D
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Built in-house
- Evidence
- Vendor's case study
Sources
Source summaries
Microsoft tells how Topsoe built its own ChatGPT-style tool on Azure OpenAI and followed it with task-specific assistants. It reports 85% use among office staff.
Full details are in the original sources.
