United StatesFinance and insurance2021 – ongoingAmerica First Credit Union
Production machine learning with Arize monitoring
America First Credit Union supported more than 30 production models with automated monitoring
Problem
America First Credit Union used machine learning for lending and member services. Its business intelligence dashboards could take 1-2 days to expose model degradation.
Approach
The credit union selected Arize in early 2021 to monitor production models. The platform tracked drift and model performance, with alerts feeding existing incident workflows. Its deployed models supported credit risk assessment and product recommendations.
Results
Takeaway
Monitoring became part of the model delivery workflow, reducing manual investigation work for the machine learning team.
Categories
- Industry
- Finance and insurance
- Business function
- Finance, risk and legalIT and R&D
- Innovation type
- Process innovation
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Vendor case study
Sources
Source summaries
Arize described monitoring for more than 30 deployed models at America First Credit Union. It reported approximately 2 new deployments monthly and faster detection of model problems.
Full details are in the original sources.