United StatesPublic sector2024 – ongoingGovernment of Arizona
Gemini employee-productivity pilot
Arizona reported a weekly productivity gain of 2.5 hours after testing Gemini with employees
Problem
Arizona wanted evidence of productivity benefits before its agencies committed money to generative AI tools. Officials also needed employee experience to inform purchasing decisions.
Approach
The Department of Administration tested Google's Gemini with more than 200 employees over 4 weeks in September 2024. State CIO J.R. Sloan said the trial was intended to quantify benefits. Feedback from testing also informed the state's evolving AI policies.
Results
Takeaway
The state reported a productivity gain from a short employee trial. The result did not establish a sustained statewide saving.
Categories
- Size
- Large enterprise
- Industry
- Public sector
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Company's own claim
Sources
Source summaries
Sloan described a 4-week Gemini test involving more than 200 employees. StateScoop attributed the reported weekly productivity improvement to a state press release.
Full details are in the original sources.