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United StatesHealthcare and life sciences2023 – ongoing

Ballad Health

MedAware medication risk monitoring within Epic

Ballad pharmacists acted on over 70% of medication risks surfaced by MedAware

WorkingVendor case studyVendor ↗

Problem

Pharmacists needed to identify changing medication risks during hospital stays and prioritize patients for review.

Approach

Ballad embedded MedAware's monitoring system into its Epic pharmacy workflow after a partnership announced in 2023. Machine learning combined with clinical and statistical review identified patient-specific risks. Acute-care pharmacists used the alerts to assess medication changes or continued monitoring.

Results

over 70%share of surfaced patient risks on which pharmacy teams took action, according to MedAwareVendor case study[1]

Takeaway

The reported action rate measured pharmacists' response to surfaced risks. It did not establish how many adverse drug events were prevented.

Categories

Business function
Production and quality
Innovation type
Process innovation
Evidence
Vendor case study

Sources

Source summaries

[1]MedAware via PR Newswire31 Oct 2024

MedAware describes live medication-risk surveillance within Ballad's Epic workflow. It reports that pharmacy teams acted on over 70% of surfaced risks.

Full details are in the original sources.

Added 1 Nov 2026 · Updated 1 Nov 2026
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