← Cases
ThailandFinance and insurance2023 – ongoing

Bank of Ayudhya

Machine-learning optimization of ATM cash deliveries

Krungsri used machine learning to plan cash deliveries to more than 6,000 ATMs in Thailand

WorkingVendor case studyVendor ↗

Problem

Bank of Ayudhya, operating as Krungsri, needed to keep cash available across a nationwide ATM network. Delivery planning depended on local cash demand and traffic conditions.

Approach

Krungsri used Amazon SageMaker to predict traffic and cash demand by location. The predictions supported route optimization for cash-delivery vehicles. AWS reported lower fuel costs and transportation time.

Results

more than 6,000ATMs in the network served by cash-delivery route optimizationVendor case study[1]

Takeaway

The bank applied machine learning to a physical distribution task. AWS did not quantify the fuel or transportation savings.

Categories

Innovation type
Process innovation
Evidence
Vendor case study

Sources

  1. Krungsri Bank Taps AWS AI to Progress Financial Inclusion in Thailand
    Amazon Web Services28 Nov 2023Vendor publication

Source summaries

[1]Amazon Web Services28 Nov 2023

AWS described Krungsri's use of SageMaker to predict traffic and local cash demand for deliveries to more than 6,000 ATMs. It reported fuel and transportation-time savings without giving their size.

Full details are in the original sources.

Added 1 Nov 2026 · Updated 1 Nov 2026
Open case page ↗