United StatesHealthcare and life sciences2025 – ongoingBJC Health System
Abridge clinical documentation with WashU Medicine
BJC Health and WashU Medicine expanded Abridge after documentation time fell 15% in a pilot
Problem
Clinical documentation occupied physicians during visits and after hours. BJC Health and WashU Medicine evaluated whether AI could reduce that workload.
Approach
They introduced Abridge to 450 clinicians in 2025. The platform used speech recognition and note generation to document encounters. An evaluation tracked encounter-level documentation time, and access subsequently expanded to approximately 4,000 clinicians.
Results
Takeaway
Documentation savings increased with continued use during the pilot. Access figures describe availability rather than active usage.
Categories
- Size
- Large enterprise
- Industry
- Healthcare and life sciences
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AIConversational and voice AI
- Adoption
- Vendor solution
- Evidence
- Vendor case study
Sources
Source summaries
Abridge reported expanded access following an initial clinician rollout. It reported documentation-time reductions of 15% and after-hours reductions of 20% by day 150.
Full details are in the original sources.