VietnamFinance and insurance2021 – ongoingCake by VPBank
AI credit scoring for branchless banking
Cake processed 700,000 credit applications monthly while using AI scoring, VPBank reported
Problem
Cake operated without physical branches and needed to assess credit applications at scale.
Approach
Launched in 2021, Cake incorporated AI into its digital banking operations. VPBank described its use of scoring models to evaluate customer behavior.
Results
700,000credit applications processed monthly, according to VPBank
over 20scoring models used to evaluate customer behavior, according to VPBank
Takeaway
Application volume described the scale of the bank's operations. VPBank did not disclose how much AI increased throughput or changed credit losses.
Categories
- Size
- Large enterprise
- Industry
- Finance and insurance
- Business function
- Finance, risk and legal
- Innovation type
- Process innovation
- AI technology
- Predictive analytics and ML
- Adoption
- Built in-house
- Evidence
- Company's own claim
Sources
Source summaries
[1]Vietnam Investment Review13 Mar 2025
Vietnam Investment Review reported VPBank's account of Cake's AI use. It gave monthly application volume of 700,000 and described over 20 scoring models.
Full details are in the original sources.
Added 1 Nov 2026 · Updated 1 Nov 2026
