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CanadaPublic sector2026 – ongoing

Canada Revenue Agency

GENNI secure internal generative AI assistant

CRA reported GENNI access for over 6,000 employees

In progressCompany's own claimOfficial ↗

Problem

Employees needed a controlled environment for AI-assisted work with protected information.

Approach

CRA provided selected employees with its in-house generative AI tool. GENNI supported document summarization and data extraction, including work with Protected B information.

Results

over 6,000employees served, according to CRACompany's own claim[1]

Takeaway

Reported access did not establish measured time savings.

Categories

Innovation type
Process innovation
AI technology
Generative AI
Evidence
Company's own claim

Sources

  1. Important Issues
    Canada Revenue Agency30 Oct 2026Company publication
  2. Canada Revenue Agency’s 2026–27 Departmental Plan
    Canada Revenue Agency2026Company publication

Source summaries

[1]Canada Revenue Agency30 Oct 2026

CRA reported GENNI's employee reach. It described secure content generation.

[2]Canada Revenue Agency2026

CRA identified Genni as its in-house tool for tasks including summarization and data extraction. It described selected employees' access and support for information up to Protected B.

Full details are in the original sources.

Added 1 Nov 2026 · Updated 1 Nov 2026
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