NetherlandsPublic sector2019 – ongoingCity of The Hague
Envision AI glasses for visually impaired employees
The Hague used AI glasses to help visually impaired employees work more independently
Problem
Visually impaired employees in supported employment needed help reading workplace information and navigating their surroundings.
Approach
The municipality put smart glasses into use in September 2019 and identified Envision as the supplier. The glasses converted scanned text into speech and described objects or surroundings. Employees acted on the spoken information while supervisors checked work and corrected problems.
Results
No published figures
Takeaway
Recognition mistakes could cause confusion or incorrect work. The municipality retained workplace supervision and regular discussions between users and managers.
Categories
- Size
- Large enterprise
- Industry
- Public sector
- Business function
- Production and quality
- Innovation type
- Process innovation
- AI technology
- Computer vision
- Adoption
- Vendor solution
- Evidence
- Company's own claim
Sources
Source summaries
The municipal register entry identifies the glasses as in use since September 2019. It describes greater employee independence alongside recognition errors and continuing supervision. No quantified productivity result is given.
Full details are in the original sources.
