← Cases
BelgiumRetail and e-commerce2023 – ongoing

Colruyt Group

Easy check-out: AI cameras that recognise products at the till

Colruyt planned to put product-recognition cameras above the checkouts of all 270 of its supermarkets

In progressPress reporting

Problem

Cashiers at Colruyt scanned each product by hand with a handheld scanner as items moved from one cart to another. The retailer wanted shorter queues and less physical strain on staff.

Approach

Colruyt introduced a first version of the Easy check-out in 2023 at the supermarket near its headquarters in Halle. Cameras above the checkout recognise products as staff move them between carts, so no barcode scan is needed. In August 2025 the group said it would equip the first 50 stores from September 2025 and finish the 270 supermarkets in late 2026. It was also testing a smart scale that identifies loose fruit and vegetables.

Results

270supermarkets that will get the Easy check-out system, as announced in August 2025Company's own claim[1]
fiftystores scheduled to be equipped first, starting in September 2025Company's own claim[1]

Takeaway

Colruyt tested the camera checkout in one store for about two years before it committed to a chain-wide rollout.

Categories

Business function
Production and quality
Innovation type
Process innovation
AI technology
Computer vision
Evidence
Press reporting

Sources

  1. Colruyt to install smart cameras at all checkouts
    RetailDetail1 Aug 2025News article

Source summaries

[1]RetailDetail1 Aug 2025

The article reports that Colruyt will install cameras that recognise products at the checkout in all 270 supermarkets. The first 50 stores were due from September 2025 and completion was expected in late 2026. A first version had run since 2023 in the Halle store. The article gives no productivity result.

Full details are in the original sources.

Added 1 Nov 2026 · Updated 1 Nov 2026
Open case page ↗