United StatesHealthcare and life sciences2025 – ongoingDefense Health Agency
Clinical AI Agent ambient documentation
DHA expanded ambient clinical documentation after a pilot offered to approximately 400 providers
Problem
Clinical documentation took time away from patient conversations and contributed to providers' administrative workload.
Approach
DHA piloted Clinical AI Agent from October 31 to December 11, 2025. With patient consent, it recorded consultations and generated clinical notes. Providers reviewed and signed the notes before adding them to MHS GENESIS. DHA reported phased worldwide deployment in 2026.
Results
Takeaway
Providers retained responsibility for the clinical record. DHA reported shorter documentation time without quantifying the reduction.
Categories
- Size
- Large enterprise
- Industry
- Healthcare and life sciences
- Business function
- Internal work and knowledge managementProduction and quality
- Innovation type
- Process innovation
- AI technology
- Generative AIConversational and voice AI
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Company's own claim
Sources
Source summaries
DHA described a pilot offered to approximately 400 providers across four facilities and subsequent expansion. Officials reported reduced note-writing time and explained the required provider review.
Full details are in the original sources.