United KingdomProfessional services2024 – ongoingDWF
Microsoft 365 Copilot for all staff
DWF gives all staff Copilot; a seven-day task took seven hours
Problem
The UK law firm wanted to cut time on research, presentations and long client documents.
Approach
DWF gave Microsoft 365 Copilot to all users in early 2024. The team reports Copilot KPIs to the board monthly.
Results
7 days to 7 hoursTime for one task, per a DWF employee
2 days to under 1.5 hoursResearch and slide creation for a presentation, per one employee
Takeaway
Staff examples include a 150-page annual report cut to three pages of bullets. The reported savings reflect individual employees' work.
Categories
- Industry
- Professional services
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Vendor's case study
Sources
Source summaries
[1]Microsoft27 Feb 2025
DWF rolled Copilot out to every user and tracks it with monthly board reporting. Employees give examples of time saved.
Full details are in the original sources.
Added 25 Oct 2026 · Updated 25 Oct 2026
