United StatesHealthcare and life sciences2023 – ongoingElanco
ElancoGPT for employee content work
Elanco estimated that its employee chatbot saved 21,000 work hours in 10 months
Problem
Employees spent time creating and processing content. Public AI services created concerns about sharing company information outside Elanco's environment.
Approach
Elanco's IT team created an employee-only generative AI chatbot within the company's network. ElancoGPT launched in June 2023 and supported content creation, summarization and translation. Elanco retained control over information shared with the tool.
Results
Takeaway
Elanco reported broad employee use alongside estimated time savings. It did not explain how it calculated the saved hours.
Categories
- Industry
- Healthcare and life sciences
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Built in-house
- Evidence
- Company's own claim
Sources
Source summaries
Elanco described the employee-only chatbot launched in June 2023. It reported 5,600 unique users and an estimated 21,000 work hours saved during its first 10 months.
Full details are in the original sources.