United StatesLogistics and transport2025 – ongoingFreight Technologies
Agentic AI across Fr8App, Fr8Fleet and Waavely
Freight Technologies said larger operators now close bookings in minutes after it added AI agents to its freight platforms
Problem
Booking freight and preparing cross-border paperwork took hours of manual work for carriers and shippers. The company wanted to handle more shipments without adding staff.
Approach
In 2025 Freight Technologies, which trades as Fr8Tech, built proprietary agentic AI into Fr8App, Fr8Fleet and Waavely. AI rate prediction and autonomous voice agents handle routine tasks such as carrier discovery and status updates. Document validation, workflow management and proof-of-delivery checks were automated.
Results
Takeaway
The company reported its gains as multiples without naming a baseline. It also cut operations headcount in 2025 and did not separate that from the effect of AI.
Categories
- Size
- Small business
- Industry
- Logistics and transport
- Business function
- Production and qualityCustomer service
- Innovation type
- Process innovation
- AI technology
- AI agentsPredictive analytics and ML
- Adoption
- Built in-house
- Evidence
- Company's own claim
Sources
Source summaries
Freight Technologies says its agentic AI, including rate prediction and voice agents, lets larger operators close bookings in minutes rather than hours, a 15x domestic gain. Cross-border documentation is five times faster. The company also reports handling more shipments with about half its prior operations headcount after 2025 staff reductions.
Full details are in the original sources.