United KingdomPublic sector2025 – ongoingGreater Manchester Police
Adaptive AI model for reading invoices
Greater Manchester Police used an AI model to support a monthly workload of 2,500 invoices
Problem
Reading invoices involved repetitive manual work. Different invoice formats added to that workload.
Approach
Greater Manchester Police worked with Robiquity on AI and automation projects. For invoicing, an AI model read documents and adapted to new formats, gradually taking over manual activity. The force said the processes underwent testing and continued governance.
Results
Takeaway
The invoice model addressed changing document formats. The force did not report invoice-specific time savings or the proportion processed without staff involvement.
Categories
- Size
- Large enterprise
- Industry
- Public sector
- Business function
- Finance, risk and legal
- Innovation type
- Process innovation
- AI technology
- Predictive analytics and ML
- Adoption
- Partner co-development
- Evidence
- Company's own claim
Sources
Source summaries
The force described an operational invoice-reading model that learned new formats. It linked the model to its workload of 2,500 invoices per month; the quantified time savings concerned other automation projects.
Full details are in the original sources.