United StatesEducation2020–2021University of Illinois at Urbana-Champaign
Proctorio remote exam monitoring
Illinois discontinued Proctorio after citing accessibility, privacy and equity concerns
Problem
The university adopted Proctorio in spring 2020 during the rapid move to online teaching. The software supported remote exam supervision and cheating prevention.
Approach
In January 2021, administrators said they would not renew the emergency contract beyond the summer, citing significant accessibility concerns alongside privacy, data security and equity worries. A university spokesperson described the decision as the expiry of an emergency licence and said Illinois was investigating other remote proctoring tools. University guidance subsequently confirmed that Proctorio was discontinued from fall 2021. Proctorio did not respond to Inside Higher Ed's request for comment on the change.
Results
No published figures
Takeaway
An emergency procurement addressed the immediate need for remote exams, but accessibility and other concerns prevented renewal of that particular tool. Illinois continued considering other forms of remote supervision.
Categories
- Size
- Large enterprise
- Industry
- Education
- Business function
- Production and quality
- Innovation type
- Process innovation
- AI technology
- Computer vision
- Adoption
- Vendor solution
- Goal
- Quality and risk
- Evidence
- Press reporting
Sources
Source summaries
The report documented adoption in spring 2020 and the decision against renewal. It reported administrators' concerns and the spokesperson's explanation that the emergency licence was ending.
The university's guidance confirmed that Proctorio had been discontinued as of fall 2021. It listed other proctoring options available to instructors.
Full details are in the original sources.
