United StatesHealthcare and life sciences2024 – ongoingIndiana University Health
Ambient AI clinical documentation pilot
IU Health tested ambient documentation across 23 communities, with mixed feedback on note accuracy
Problem
Clinical documentation pulled physicians' attention toward computer screens during visits. IU Health wanted to reduce that burden while retaining usable clinical notes.
Approach
IU Health tested 2 ambient documentation systems, mainly in primary care specialties. With patient consent, physicians recorded visits and received AI-generated draft notes. Participation was voluntary, and clinicians could edit the output.
Results
Takeaway
Some physicians reported better patient engagement. Feedback on note accuracy remained mixed during the pilot.
Categories
- Size
- Large enterprise
- Industry
- Healthcare and life sciences
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Vendor solution
- Evidence
- Company's own claim
Sources
Source summaries
IU Medicine Magazine described IU Health's pilot through an interview with its chief medical information officer. Testing covered 23 communities and a couple hundred providers, with reported engagement benefits and mixed views on note accuracy.
Full details are in the original sources.