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JapanPublic sector2020 – ongoing

Japan Tourism Agency

AI analysis of visitor posts to identify tourism assets in Shiga

Japan Tourism Agency identified 14 potential tourism assets from English posts and 15 from Chinese posts using AI

WorkingCompany's own claim

Problem

Shiga attracted relatively few international visitors and faced weak growth in overnight stays. The agency wanted to identify attractions with favorable visitor reactions but limited recognition.

Approach

The agency completed a model study using AI tools to analyze English and Traditional Chinese social-media posts. It compared posting volume and evaluations, including comparisons with neighboring and similar regions.

Results

14potential tourism assets selected from English-language analysis, reported by the agencyCompany's own claim[1]
15potential tourism assets selected from Chinese-language analysis, reported by the agencyCompany's own claim[1]

Takeaway

The study produced candidate tourism assets for promotion. It did not establish an increase in visits or spending.

Categories

Business function
Marketing and sales
Innovation type
Process innovation
Evidence
Company's own claim

Sources

Source summaries

[1]Travel Voice3 Mar 2020

Travel Voice reported the agency's completed Shiga study. The analysis selected 14 potential tourism assets from English posts and 15 from Chinese posts.

Full details are in the original sources.

Added 1 Nov 2026 · Updated 1 Nov 2026
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