IndonesiaLogistics and transport2023 – ongoing

Kereta Api Indonesia

Face Recognition Boarding Gate

KAI recorded more than 5.5 million facial-recognition boardings in the first half of 2026

WorkingCompany's own claimOfficial ↗

Problem

Printed boarding passes consumed paper and required passengers to carry documents through station boarding checks.

Approach

KAI introduced facial-recognition boarding in January 2023. Registered passengers presented their faces to scanners that matched their identities with ticket data. KAI estimated the resulting reduction in boarding-pass paper costs.

Results

5,555,034facial-recognition boarding uses in January–June 2026, according to KAICompany's own claim[1]

Rp203,800,310estimated boarding-pass paper cost savings in January–June 2026, according to KAICompany's own claim[1]

Takeaway

KAI tied the estimated savings to avoided boarding-pass printing across repeated passenger journeys.

Sources

Boarding Makin Praktis, Face Recognition KAI Dipakai 5,56 Juta Kali Semester I 2026
Kereta Api Indonesia13 Jul 2026Company publication

Source summaries

[1]Kereta Api Indonesia13 Jul 2026

KAI reported 5,555,034 facial-recognition boardings during the first half of 2026. It estimated Rp203,800,310 in avoided boarding-pass paper costs for that period.

Full details are in the original sources.

Added 1 Nov 2026 · Updated 1 Nov 2026