CroatiaRetail and e-commerce2023 – ongoingKonzum Plus
AiFi computer vision for checkout-free shopping
Konzum opened a Zagreb store using 150 cameras and computer vision for checkout-free shopping
Problem
Konzum wanted customers to complete purchases faster without stopping at a checkout. The store needed to identify products taken from shelves and charge the correct shopper.
Approach
Konzum opened its SMART store in Zagreb on September 20, 2023. It implemented AiFi's AI product recognition with camera coverage throughout the shop. Customers entered with an app QR code, selected products and left; payment was charged automatically to their registered card.
Results
Takeaway
The store removed checkout scanning while retaining app registration and card payment as requirements for customers.
Categories
- Size
- Large enterprise
- Industry
- Retail and e-commerce
- Business function
- Production and qualityCustomer service
- Innovation type
- Process innovationProduct and service innovation
- AI technology
- Computer vision
- Adoption
- Vendor solution
- Evidence
- Company's own claim
Sources
Source summaries
Konzum announced the opening of its checkout-free Zagreb store with AiFi technology. It described automatic card charging and 150 cameras used for computer vision.
Full details are in the original sources.
