South KoreaPublic sector2026 – ongoingMinistry of Employment and Labor
JobCare-assisted counselling in the Jobseeker Leap Guarantee Package
Korea used JobCare AI analysis in a career-counselling package operating at 53 employment centres
Problem
Jobseekers preparing for work or changing careers needed counselling that reflected their skills and local labour-market conditions.
Approach
Dedicated consultants used the AI-based JobCare system to assess jobseekers' competencies. They combined the analysis with occupation and wage preferences to design career-development plans and connect participants to support services. The package operated at 53 employment-welfare centres.
Results
Takeaway
Consultants interpreted the AI assessment and designed the career plans. Employment outcomes were not quantified.
Categories
- Industry
- Public sector
- Business function
- Customer service
- Innovation type
- Process innovation
- AI technology
- Recommendation and personalization
- Adoption
- Government support program
- Evidence
- Company's own claim
Sources
Source summaries
The government described JobCare-assisted competency assessments and personalised counselling. It listed 53 operating centres without reporting placement results.
Full details are in the original sources.