United StatesEducation2024Los Angeles Unified School District
Ed, an AI chatbot for families, built by AllHere
LAUSD shuts its Ed chatbot in June 2024, three months after launch, when builder AllHere furloughed its staff
Problem
The district announced Ed in March 2024 as the first large-scale AI tool for families in the US. About three months later AllHere said its CEO had left and most staff were furloughed.
Approach
The district took Ed offline in June because no AllHere staff were left to supervise it. It said it would try to salvage the project, and its inspector general is looking into data privacy claims against AllHere.
Results
Takeaway
LAUSD took Ed offline after AllHere furloughed most staff. The district had paid about half of the five-year contract value.
Categories
- Size
- Large enterprise
- Industry
- Education
- Business function
- Customer service
- Innovation type
- Product and service innovation
- AI technology
- Conversational and voice AIGenerative AI
- Adoption
- Vendor solution
- Evidence
- Press reporting
Sources
Source summaries
LAUSD shut down Ed in June 2024 after AllHere furloughed its staff. The district had paid $3 million of a $6 million five-year contract.
Full details are in the original sources.
