United KingdomFinance and insurance2024 – ongoingLloyds Banking Group
Vertex AI machine learning and generative AI platform
Lloyds moves AI work to Vertex AI: 18+ generative AI systems live, 300+ data scientists and AI developers using the platform
Problem
Lloyds ran its machine learning models on an older on-premise system that was nearly a decade old.
Approach
The bank moved 15 modelling systems, with hundreds of models, to a new platform on Google Cloud's Vertex AI. The platform also offers Gemini, third-party and open-source models under shared guardrails, and Lloyds began an agentic assistant for customers with Google.
Results
Takeaway
Moving to one managed platform let Lloyds put many models and generative AI systems into production under common controls. The counts come from the bank's own April 2025 announcement.
Categories
- Size
- Large enterprise
- Industry
- Finance and insurance
- Business function
- IT and R&DProduction and quality
- Innovation type
- Process innovation
- AI technology
- Generative AIPredictive analytics and ML
- Adoption
- Vendor solution
- Evidence
- Company's own claim
Sources
Source summaries
Retail Banker International reported that Lloyds moved 15 modelling systems to Vertex AI. It lists 300+ users, 80+ ML use cases and 18+ generative AI systems in production.
A bank executive describes the Vertex AI migration, the GenAI Workbench and a 12-week sprint that produced an agentic tips assistant prototype. The CEO is quoted saying over 800 AI models were live at end-2024.
Full details are in the original sources.
