United KingdomConstruction and engineering2024 – ongoingM Group
MAGI internal generative AI for tenders and operational support
M Group reported 1,500 MAGI users after moving its internal AI into production
Problem
M Group needed to assemble policy information for client queries and tender responses. Staff needed answers based on approved internal material.
Approach
MAGI began as a policy-support pilot and subsequently entered full production. M Group restricted its information to verified internal data and applied quality checks. The company reported that it helped bid teams prepare compliant responses for winning water-sector tenders.
Results
Takeaway
A policy assistant expanded into bid preparation and operational work. M Group did not quantify its contribution to contract wins.
Categories
- Size
- Large enterprise
- Industry
- Construction and engineering
- Business function
- Internal work and knowledge managementMarketing and sales
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Built in-house
- Evidence
- Company's own claim
Sources
Source summaries
M Group reported that MAGI had entered production with 1,500 users. It credited the system with supporting successful bids for Welsh Water, Yorkshire Water and Southern Water.
Full details are in the original sources.