United Arab EmiratesRetail and e-commerce2022 – ongoingMajid Al Futtaim Holding
Takeoff automated grocery fulfilment centres
Majid Al Futtaim reported opening 3 AI and robotic grocery fulfilment centres
Problem
Carrefour's online grocery service needed to prepare customer orders quickly. Fulfilment speed formed part of the retailer's effort to improve the shopping experience.
Approach
Majid Al Futtaim partnered with Takeoff Technologies on automated fulfilment centres. Its 2022 annual report said the centres used AI and robotics to prepare orders within minutes.
Results
Takeaway
The reported result concerned order preparation; it did not establish delivery times or labour savings.
Categories
- Size
- Large enterprise
- Industry
- Retail and e-commerce
- Business function
- Logistics and supply chain
- Innovation type
- Process innovation
- AI technology
- Robotics and automationOptimization
- Adoption
- Partner co-development
- Evidence
- Company's own claim
Sources
Source summaries
Majid Al Futtaim reported opening 3 automated fulfilment centres with Takeoff Technologies. It described AI and robotics preparing orders within minutes, without a measured comparison against manual picking.
Full details are in the original sources.
