United KingdomPublic sector2026 – ongoingMaritime and Coastguard Agency
AI proctoring for remote seafarer examinations
The Maritime and Coastguard Agency used AI flags across an average of 128 examinations monthly, with staff reviewing every examination
Problem
The agency needed to monitor remote examinations without an examiner attending each session. It also needed to identify possible breaches of examination rules.
Approach
The agency used Talview's recorded proctoring service to compare candidate identity and flag additional people or suspicious gaze patterns. Staff reviewed every examination and examined flagged footage. Suspected breaches went to senior staff for a decision.
Results
Takeaway
AI directed reviewers to suspicious footage, while staff retained responsibility for deciding whether candidates breached the rules. No measured improvement in detection accuracy was disclosed.
Categories
- Industry
- Public sector
- Business function
- Production and quality
- Innovation type
- Process innovation
- AI technology
- Computer vision
- Adoption
- Vendor solution
- Evidence
- Company's own claim
Sources
Source summaries
The agency documented production use of AI proctoring and an average of 128 examinations monthly. It said staff reviewed all examinations and confirmed suspected breaches manually.
Full details are in the original sources.