United StatesFinance and insurance2025 – ongoingMercury Insurance
CAPE property intelligence for commercial underwriting and inspection selection
Mercury reported at least a 20% reduction in new-business inspections after using CAPE
Problem
Commercial-property underwriting required information about building condition. Mercury needed to identify risks without ordering an inspection for every property.
Approach
Mercury incorporated CAPE property intelligence into its inspection requirements. CAPE used imagery analytics and predictive models to assess property condition and risk. Underwriters used the information to select inspections and review renewal risks.
Results
Takeaway
Mercury changed its inspection requirements around the available property intelligence. Its reported inspection reduction did not establish an equivalent reduction in insured losses.
Categories
- Industry
- Finance and insurance
- Business function
- Finance, risk and legal
- Innovation type
- Process innovation
- AI technology
- Computer visionPredictive analytics and ML
- Adoption
- Vendor solution
- Evidence
- Vendor case study
Sources
Source summaries
CAPE described its AI-based property assessment capabilities and commercial underwriting applications. Mercury manager Chan Uehara reported at least a 20% reduction in new-business inspections after incorporating CAPE into inspection requirements.
Full details are in the original sources.