United KingdomPublic sector2020 – ongoingMedicines and Healthcare products Regulatory Agency
AI coding of Yellow Card adverse-event narratives
MHRA reported less manual coding after deploying AI in its Yellow Card system
Problem
Yellow Card reports contained narrative information that needed coding before scientific analysis. Manual processing consumed staff resources.
Approach
MHRA awarded an AI contract in September 2020 and deployed the tool that December. It captured information from reporters' narratives and reduced manual coding. Outputs underwent quality assessment; the tool did not assess the safety data.
Results
No published figures
Takeaway
The application accelerated preparation of reports for scientific analysis while retaining separate assessment of the data.
Categories
- Size
- Large enterprise
- Industry
- Public sector
- Business function
- Production and quality
- Innovation type
- Process innovation
- AI technology
- Predictive analytics and ML
- Adoption
- Vendor solution
- Evidence
- Company's own claim
Sources
Source summaries
MHRA confirmed deployment in December 2020 and reported reduced manual coding. It distinguished narrative capture from scientific assessment and confirmed quality checks.
Full details are in the original sources.