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JapanFood and restaurants2024 – ongoing

Morinaga Milk Industry

NEC AI for planning new ice confectionery products

Morinaga Milk's planners and NEC's AI picked the same benchmark product about 90% of the time in an ice cream trial

In progressCompany's own claim

Problem

Planning a new ice confectionery product relies on choosing a similar past product as a benchmark and forecasting sales from it. The work depends on individual planners.

Approach

Morinaga Milk and NEC ran a trial of about three months from October to December 2024, using past ice cream launches. The AI weighed sales trends, seasonality, marketing spend and planner know-how to pick benchmarks for 10 new product candidates. It then linked the benchmark's results to a three-month plan, which was extended to a one-year forecast.

Results

9割share of the 10 candidates for which the AI chose the same benchmark product as planners, per the reported trial resultCompany's own claim[1]

Takeaway

The result is a match with human choices on past launches. It is a trial finding, and Morinaga Milk had not yet reported a result from live use.

Categories

Innovation type
Process innovation
Evidence
Company's own claim

Sources

Source summaries

[1]MONOist23 Apr 2025

Covers NEC's April 2025 announcement of a three-month trial with Morinaga Milk on ice cream products. It reports that the AI matched planners' benchmark choices about 90% of the time and produced plans close to staff plans.

Full details are in the original sources.

Added 2 Nov 2026 · Updated 2 Nov 2026
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