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United StatesEnergy and utilities2020 – ongoing

National Grid

Satellite-based vegetation management in Massachusetts

AiDASH reported a 43% average improvement in customer minutes interrupted on National Grid's worked circuits

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Problem

National Grid used a fixed trimming cycle in Massachusetts. Deferred work and storm-related outages prompted a reassessment of how it prioritized vegetation work.

Approach

National Grid adopted AiDASH's Intelligent Vegetation Management System across its Massachusetts network. The model first ran in October 2020 and produced a work plan for the following fiscal year. Teams prioritized work using vegetation conditions and reliability risk.

Results

43%average improvement in customer minutes interrupted on worked circuits across FY2022–2025, per AiDASHVendor case study[1]

Takeaway

The reported reliability gains applied to circuits where work had been completed. They did not represent a network-wide controlled comparison.

Categories

Business function
Production and quality
Innovation type
Process innovation
Evidence
Vendor case study

Sources

Source summaries

[1]AiDASH23 Sep 2026

AiDASH described National Grid's shift to condition-based vegetation work. It reported a 43% average improvement in customer minutes interrupted on worked circuits across FY2022–2025.

Full details are in the original sources.

Added 1 Nov 2026 · Updated 1 Nov 2026
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