SingaporeHealthcare and life sciences2026 – ongoingNational University Hospital
Voice-to-text nursing handovers
National University Hospital reported nursing handovers fell from 1 hour to 10 minutes
Problem
Nursing handovers took 1 hour, including documentation.
Approach
NUH used AI speech-to-text tools in clinical documentation. It combined voice-to-text with reduced documentation for nursing handovers.
Results
10 minutesnursing handover time, down from 1 hour, according to NUH
Takeaway
The reported improvement combined transcription tools with changes to documentation.
Categories
- Size
- Large enterprise
- Industry
- Healthcare and life sciences
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Conversational and voice AI
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Company's own claim
Sources
Source summaries
[1]National University Hospital2 Jul 2026
NUH described AI use in clinical workflows. It attributed shorter nursing handovers to voice-to-text tools and reduced documentation.
Full details are in the original sources.
Added 1 Nov 2026 · Updated 1 Nov 2026
