United KingdomFinance and insurance2026 – ongoingNationwide Building Society
Finance-team Copilot
46% of Nationwide finance poll respondents reported using Copilot every working day
Problem
Fragmented finance work consumed staff time.
Approach
Finance adopted Microsoft 365 Copilot. Staff drafted documents and summarized meetings.
Results
46%finance poll respondents using Copilot daily, per Microsoft
Takeaway
Reported uptake preceded quantified savings.
Categories
- Size
- Large enterprise
- Industry
- Finance and insurance
- Business function
- Finance, risk and legalInternal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Vendor case study
Sources
Source summaries
[1]Microsoft8 Sep 2026
Microsoft described Copilot use across Nationwide and Virgin Money finance teams. An internal poll found that 46% of finance respondents used it every working day and 36% several times a week.
Full details are in the original sources.
Added 1 Nov 2026 · Updated 1 Nov 2026