United StatesHealthcare and life sciences2024 – ongoingOhio State University
Ambient AI documentation at Wexner Medical Center
Ohio State reported that 100 clinicians regained 64 hours after expanding ambient AI documentation
Problem
Typing clinical notes during appointments divided providers' attention between patients and computer screens. Documentation also consumed time after visits.
Approach
Wexner Medical Center piloted Microsoft Dragon Ambient eXperience Copilot in early 2024. With patient permission, providers recorded appointments and received draft clinical notes to review and edit. Ohio State expanded access to outpatient providers on July 1, 2024.
Results
Takeaway
The reported saving covered the first 2 weeks after access expanded. Providers still reviewed notes and corrected errors before use.
Categories
- Size
- Large enterprise
- Industry
- Healthcare and life sciences
- Business function
- Production and quality
- Innovation type
- Process innovation
- AI technology
- Generative AIConversational and voice AI
- Adoption
- Vendor solution
- Evidence
- Company's own claim
Sources
Source summaries
Ohio State described its ambient documentation pilot and subsequent expansion to outpatient settings. It reported that 100 clinicians regained 64 hours in the first 2 weeks after expanded access.
Full details are in the original sources.