United StatesHealthcare and life sciences2024 – ongoing

Operation Smile

Power Apps, Azure OpenAI and Fabric for medical mission data

Operation Smile cuts report time from 4-5 hours to 15-20 minutes

WorkingVendor's case studyVendor ↗

Problem

The charity needed better translation and local data entry, faster classification of cleft conditions, and an alternative to manual spreadsheet analysis.

Approach

With partner Squadra it digitized registration in Power Apps, with multi-language and offline use. Azure OpenAI analyzes event reports and images, and Fabric with OneLake feeds one dashboard. The build took under two months.

Results

15-20 minutesTime to complete a report, down from 4-5 hoursVendor's case study[1]

~90%Reduction in translation errorsVendor's case study[1]

Takeaway

Operation Smile reports translation errors down about 90% and recurring medical issues down 15%.

Sources

Operation Smile customer story
Microsoft14 Nov 2024Vendor publication

Source summaries

[1]Microsoft14 Nov 2024

Microsoft describes Operation Smile's digital registration and AI reporting tools. It lists error and report-time reductions.

Full details are in the original sources.

Added 25 Oct 2026 · Updated 25 Oct 2026