United StatesHealthcare and life sciences2025 – ongoingOrlando Health
DAX clinical encounter documentation
An Orlando Health physician said DAX helped him leave 30 minutes earlier daily, sometimes an hour earlier
Problem
Writing notes during appointments divided physicians' attention between patients and their computers. Unfinished documentation extended the working day.
Approach
Orlando Health introduced DAX Copilot to record patient conversations and draft clinical notes. Family physician Todd Sontag used the application during appointments and reported finishing documentation before leaving the office.
Results
No published figures
Takeaway
The reported time benefit came from completing notes during the appointment. The physician's experience did not establish a health-system-wide average.
Categories
- Size
- Large enterprise
- Industry
- Healthcare and life sciences
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AIConversational and voice AI
- Adoption
- Vendor solution
- Evidence
- Company's own claim
Sources
Source summaries
Spectrum interviewed an Orlando Health physician using DAX Copilot to document appointments. He reported more attention to patients and earlier departures after completing notes during visits.
Full details are in the original sources.