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United StatesFinance and insurance2023 – ongoing

Payoneer

Resistant AI document-fraud detection on onboarding documents

Payoneer cut manual document-fraud reviews to 18% of intake with Resistant AI

WorkingVendor case studyVendor ↗

Problem

Payoneer had to check identity and business documents at customer onboarding for forgery and serial fraud attempts. Manual review of those documents was slow.

Approach

Payoneer used Resistant AI's document forensics, which automates document fraud checks. Resistant AI built its service for workflows on Google Cloud Document AI. Payoneer's customer approval representatives reviewed the verdicts.

Results

18%share of intake still needing manual document fraud review, per Google CloudVendor case study[1]
99.2%share of verdicts that customer approval representatives agreed with, per Google CloudVendor case study[1]
hundreds per dayserial fraud attempts stopped at onboarding, per Google CloudVendor case study[1]

Takeaway

The figures come from a Google Cloud blog post about a supplier's product, and the post gives no exact count for the fraud attempts stopped.

Categories

Innovation type
Process innovation
Evidence
Vendor case study

Sources

Source summaries

[1]Google Cloud6 Sep 2023

Google Cloud blog post on Resistant AI's document forensics built on Document AI. It says Payoneer reduced manual document fraud reviews to 18% of intake, its approval representatives agreed with the verdicts 99.2% of the time, and it stopped hundreds of serial fraud attempts per day at onboarding.

Full details are in the original sources.

Added 2 Nov 2026 · Updated 2 Nov 2026
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