South AfricaFinance and insurance2024 – ongoingPublic Investment Corporation
Microsoft 365 Copilot for investment work
South Africa's PIC reports investment decisions twice as fast with Copilot
Problem
The state-owned asset manager spent long periods on research, committee papers, presentations and meeting minutes.
Approach
PIC trialed 50 Copilot licenses, then expanded with a change plan from Microsoft's customer success team. It set up a champions network and an internal knowledge platform.
Results
95%Less time to produce meeting minutes
12 to 6 monthsAverage investment turnaround time, before and after
Takeaway
PIC reports 95% less time on meeting minutes and investment turnaround cut from 12 months to six on average. Demand for licenses rose over 1,000%.
Categories
- Industry
- Finance and insurance
- Business function
- Internal work and knowledge managementFinance, risk and legal
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Vendor solution
- Evidence
- Vendor's case study
Sources
Source summaries
[1]Microsoft1 Apr 2025
Microsoft reports on PIC's move from a 50-license trial to wider Copilot use. It gives time savings for minutes, surveys and presentations.
Full details are in the original sources.
Added 25 Oct 2026 · Updated 25 Oct 2026
