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DenmarkMedia and entertainment2025 – ongoing

Podimo

Personalized recommendations for podcast and audiobook discovery

Podimo's personalized playlists beat hand-curated ones by 15% and cut churn by more than 3%

WorkingVendor case studyVendor ↗

Problem

With more than 2 million podcasts on the market, listeners struggled to find shows to start with. Recommendations on content platforms often lean toward popular titles, so new or niche podcasts get overlooked.

Approach

Podimo's AI team trained several recommender models on Vertex AI and ran them on Google Kubernetes Engine. Different strategies serve different places in the app, from simple content-based ones to a deep learning model. The service computes personal recommendations for every user daily and also works as an API that re-ranks any collection in the app for each user.

Results

15% betterconversion and engagement of personalized collections and playlists compared with manually curated ones, per Google CloudVendor case study[1]
more than 3%reduction in churn from exposing users to personalized content, per Google CloudVendor case study[1]
up to 30%increase in recommendation diversity over the past year, per Google CloudVendor case study[1]

Takeaway

Podimo compared personalized collections directly with one-size-fits-all curated ones on conversion and engagement. The company said engagement-only training objectives did not give the best long-term business results.

Categories

Business function
Marketing and sales
Evidence
Vendor case study

Sources

Source summaries

[1]Google Cloud28 Aug 2025

Google Cloud's customer story describes how the Danish audio subscription service Podimo built its own recommender models on Vertex AI. It reports that personalized collections performed 15% better than curated ones, churn fell by more than 3% and recommendation diversity rose by up to 30%. The page carries no date; the Internet Archive first saved it on August 28, 2025.

Full details are in the original sources.

Added 4 Nov 2026 · Updated 4 Nov 2026
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