United KingdomProfessional services2024 – ongoingPricewaterhouseCoopers LLP
ChatPwC for audit walkthrough documentation
PwC auditors used ChatPwC to draft walkthrough documentation from meeting transcripts
Problem
Auditors needed to document meetings in which clients explained their business processes. Turning transcripts into audit documentation required additional drafting work.
Approach
PwC made its secure generative AI assistant available to audit staff after required training. An auditor used a validated ChatPwC prompt to summarise a walkthrough transcript into a first draft. The documentation still required review.
Results
No published figures
Takeaway
PwC described a completed drafting task with a validated prompt. It did not publish a measured reduction in documentation time.
Categories
- Size
- Large enterprise
- Industry
- Professional services
- Business function
- Finance, risk and legalInternal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Built in-house
- Evidence
- Company's own claim
Sources
Source summaries
PwC described training requirements for access to ChatPwC in its audit practice. An auditor reported that a validated prompt produced a useful first draft from a walkthrough transcript, subject to review.
Full details are in the original sources.