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AustraliaReal estate2025 – ongoing

REA Group

Behavioural AI email security and automated investigations

Abnormal reported saving REA Group 36 security-team hours monthly

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Problem

REA operated Microsoft 365 and Google Workspace after acquiring a mortgage brokerage. Different user behaviours complicated email investigations, while fraud attempts passed the platforms' native defences.

Approach

REA deployed Abnormal through APIs connected to both email platforms. Behavioural AI learned user habits and detected suspicious deviations. AI Security Mailbox investigated employee-reported emails and automated responses.

Results

36 hoursaverage monthly security-team time saved, per AbnormalVendor case study[1]
11,000+mailboxes protected, per AbnormalVendor case study[1]

Takeaway

The same security workflow covered different email platforms. Abnormal attributed the time savings to automated investigations and responses.

Categories

Industry
Real estate
Business function
IT and R&D
Innovation type
Process innovation
Evidence
Vendor case study

Sources

Source summaries

[1]Abnormal AI2025

Abnormal described behavioural email protection across REA's Microsoft and Google environments. It reported 11,000+ protected mailboxes and average monthly savings of 36 security-team hours.

Full details are in the original sources.

Added 1 Nov 2026 · Updated 1 Nov 2026
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