AustraliaHealthcare and life sciences2025 – ongoingRegis Healthcare
RegiCare Assist generative AI for clinical notes and handover reports
Regis Aged Care staff turned a 68-page daily report into a three-page summary with RegiCare Assist
Problem
Care managers at Regis homes had to read long 24-hour reports of progress and handover notes before morning meetings. The reading took time away from residents.
Approach
Regis built RegiCare Assist with Cognizant on Microsoft Copilot Studio and Microsoft Foundry. It summarises daily notes and flags concerns such as clinical trends, agitation and signs of pain or infection, using approved prompts. It has been in use since September 2025 by about 150 employees across 72 homes.
Results
Takeaway
Regis kept the tool as an aid to staff judgment. Microsoft's account says it is too early to say whether it improved clinical governance, and the feedback is largely anecdotal.
Categories
- Industry
- Healthcare and life sciences
- Business function
- Production and qualityInternal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Partner co-development
- Evidence
- Vendor case study
Sources
Source summaries
Microsoft's feature describes RegiCare Assist, built with Cognizant, in use since September 2025 at about 150 staff across 72 homes. It gives one example of a 68-page report cut to three pages and says wider benefits are not yet measured.
Full details are in the original sources.
