United KingdomHealthcare and life sciences2025 – ongoingThe Royal Wolverhampton NHS Trust
CLEARNotes consultation summaries and clinic letters
Royal Wolverhampton reported clinic letters ready in 1–2 days after introducing CLEARNotes
Problem
Clinicians spent time documenting consultations. Clinic letters could take up to a week to complete.
Approach
The trust used CLEARNotes to listen to conversations between doctors and patients. The AI generated structured consultation summaries to reduce documentation work.
Results
1–2 daysclinic-letter turnaround, previously up to a week, according to the trust
25%productivity increase in 1 clinic, according to the trust
Takeaway
The trust reported faster correspondence, while its productivity figure applied to a single clinic.
Categories
- Size
- Large enterprise
- Industry
- Healthcare and life sciences
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AIConversational and voice AI
- Adoption
- Vendor solution
- Evidence
- Company's own claim
Sources
Source summaries
[1]The Royal Wolverhampton NHS Trust15 Aug 2025
The trust described CLEARNotes during a government visit to New Cross Hospital. Its chief clinical information officer reported shorter clinic-letter turnaround and a productivity increase in 1 clinic.
Full details are in the original sources.
Added 1 Nov 2026 · Updated 1 Nov 2026