United StatesHealthcare and life sciences2024 – ongoingSanford Health
Ambient AI documentation pilot for clinicians
Sanford Health said 88% of clinicians in its ambient AI pilot reported less burnout or fatigue
Problem
Clinicians spent substantial time documenting care after hours. Sanford wanted to reduce that administrative burden.
Approach
Sanford began piloting an ambient AI documentation tool with 100 clinicians in July 2024. It asked participants to provide feedback on its use. Positive pilot responses prompted plans to extend access to additional clinicians.
Results
Takeaway
The reported gains reflected clinicians' experience of documentation work. The satisfaction figures did not measure changes in patient outcomes.
Categories
- Size
- Large enterprise
- Industry
- Healthcare and life sciences
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Vendor solution
- Evidence
- Company's own claim
Sources
Source summaries
Sanford's chief medical information officer described the documentation pilot and plans to expand access. Reported clinician feedback included reduced burnout or fatigue and lower mental strain.
Full details are in the original sources.