United StatesRetail and e-commerce2026 – ongoingSavers Value Village
ThriftIQ AI pricing tool for donated apparel
Savers Value Village prices donated clothes with ThriftIQ in 58 stores and reports about 100 basis points more gross profit growth
Problem
Store staff graded each donated garment by condition and quality, and the grade set the price by category. Two employees could price the same item differently.
Approach
Savers built ThriftIQ with Kaizen Analytix on its own data. Staff now identify only the brand. The system combines the brand with seasonality and sell-through data to set the price. By the second-quarter 2026 earnings call the tool was live in 58 of 375 stores in the US and Canada. Savers said it is not dynamic pricing, because a price does not change once the item is tagged.
Results
Takeaway
The results come from a pilot comparison reported by the CFO on an earnings call. Savers did not publish the underlying data.
Categories
- Size
- Large enterprise
- Industry
- Retail and e-commerce
- Business function
- Production and qualityMarketing and sales
- Innovation type
- Process innovation
- AI technology
- Predictive analytics and ML
- Adoption
- Partner co-development
- Evidence
- Company's own claim
Sources
Source summaries
Gizmodo reported on Savers' second-quarter 2026 earnings call. Executives described how ThriftIQ replaced manual grading with brand-based pricing and said it was live in 58 stores. The CFO cited about 100 basis points higher gross profit dollar growth in pilot stores. The CEO told CNBC the company does not use AI for dynamic pricing.
Full details are in the original sources.