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South KoreaHealthcare and life sciences2024 – ongoing

Seegene

Azure OpenAI and AI agents for diagnostic R&D

Seegene uses Azure AI in R&D; product planning drops from four experts for a month to one person in a day

WorkingVendor's case studyVendor ↗

Problem

The PCR diagnostics maker earns about 90% of revenue overseas and needs faster research and genomic analysis. Planning one diagnostic product took four experts a month.

Approach

Seegene uses Azure OpenAI to summarize papers and web content, Azure AI Search for retrieval, Document Intelligence for PDFs and custom AI agents. It ran a Microsoft Fabric proof of concept in 2024 and uses Azure HPC for gene sequence analysis.

Results

75%reported workload reduction in diagnostic product planningVendor's case study[1]
20-foldexpected reduction in analysis time (target, not yet reported as achieved)Vendor's case study[1]

Takeaway

Seegene reported less work in diagnostic product planning after introducing AI. Seegene had not yet reported achieving the expected gains in analysis time.

Categories

Business function
IT and R&D
Innovation type
Process innovation
Evidence
Vendor's case study

Sources

  1. Seegene customer story
    Microsoft20 Jun 2025Vendor publication

Source summaries

[1]Microsoft20 Jun 2025

Microsoft describes the Azure services Seegene uses in R&D and reports a 75% reduction in product planning workload. The expected 20-fold reduction in analysis time remained a target. Seegene ran a Fabric proof of concept in 2024.

Full details are in the original sources.

Added 25 Oct 2026 · Updated 25 Oct 2026
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