TaiwanRetail and e-commerce2022 – ongoingShopee Taiwan
Image-to-text conversion of paper documents with Vision AI
Shopee Taiwan cut its document conversion error rate below 1% after switching its text recognition to Vision AI
Problem
Shopee Taiwan imports paper documents into its digital system every month. The optical character recognition software it used before only handled images of good quality accurately.
Approach
The company adopted Google Cloud's Cloud Vision (Vision AI) to turn scanned images into editable text for its administrative work. The story reports it as one part of a wider move of Shopee Taiwan's systems to Google Cloud.
Results
Takeaway
An off-the-shelf recognition service handled poor-quality scans that the earlier software could not. The company gave no figure for time saved on the monthly imports.
Categories
- Size
- Large enterprise
- Industry
- Retail and e-commerce
- Business function
- Production and quality
- Innovation type
- Process innovation
- AI technology
- Computer vision
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Vendor case study
Sources
Source summaries
Google Cloud's customer story describes how Shopee Taiwan moved its services to Google Cloud and used Vision AI to convert scanned paper documents into text. It reports a conversion error rate below 1% and says the earlier OCR software only worked on good images. The page carries no date; the Internet Archive first saved it on March 18, 2022.
Full details are in the original sources.
