United StatesHealthcare and life sciences2025 – ongoingSt. Luke's Health System (Idaho)
Ambient clinical documentation and coding
St. Luke's reduced active documentation time by 41%, according to Ambience's account of a KLAS study
Problem
St. Luke's sought to reduce clinicians' documentation burden and improve their experience. It also needed accurate coding to support the cost of the technology.
Approach
The health system deployed Ambience's platform for ambient documentation and real-time coding. Ambience published results attributed to a KLAS study using Epic activity logs and a provider pilot cohort.
Results
Takeaway
The documentation-time measure came from activity logs. The burnout result concerned a pilot cohort and had a different measurement basis.
Categories
- Size
- Large enterprise
- Industry
- Healthcare and life sciences
- Business function
- Production and qualityFinance, risk and legal
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Vendor solution
- Evidence
- Vendor case study
Sources
Source summaries
Ambience reported findings attributed to KLAS on St. Luke's deployment. These included less active documentation time and reduced burnout in a pilot cohort.
Full details are in the original sources.